About Us

Buzztech is an enthusiastic IT solutions provider that takes care of customer business needs from end to end. Over the years, the company has evolved and expanded its business activities beyond IT Support & Maintenance to Solution Provider of a wide range of Systems & Storage, Connectivity & Communications, Networking & Security, Virtualization and Managed Service.

While serving as a solution advisory to our client, we strongly believe customer service experience and trust are as important. Our people operate with utmost professionalism and integrity. "We serve more than we commit" is the motto we hope to instil in our organization.

Mission

To be the leader in solution and services offering that enable and transform the way customer and businesses gather, manage, distribute and communicate information.

Solution Offering

Server & Storage Infrastructure

Server & Storage Infrastructure

Business applications and data has become an important assets to every organizations. It is critical to have a well-designed host to deliver its functionality. While keeping the TCO low, we are still bounded to maintain the performance of each application and data delivery. We offer our clients consultation on Server & Storage design & sizing to meet the current needs and future growth. Our solution offering includes:-

Server Virtualization
Storage consolidation
Server & Storage Management
Microsoft Solutions (AD, Exchange, OS, SQL)

Network & Security

Network & Security

The network infrastructure has always been the foundation for all communication within your organization and to the internet. It is a critical platform linking up all your business critical applications to your users. Hence, it needs to be reliable, secure and reasonably fast to maintain its uptime and performance. Our solution offering includes:-

Design of Enterprise LAN
Firewall/ IPS/IDS
Mail Filtering
WAN Optimization

Anti-Virus
Two Factor Authentication

Data Protection & Continuity

Data Protection & Continuity

Most organization has put high priority ensuring the company data is secured and available in every manner. We work with different vendor offering different solution based on customer's requirement (RPO/RTO), budget and in house skillset providing the best fit solution. Our solution offering includes:-

Physical and Virtual Server Data Protection
Data Replication between sites
Data Backup & Restoration
Disaster Recovery

Data Centre Infrastructure

Data Centre Infrastructure

We provide our clients with total solutions and professional services, from layout designing, equipment selection to project execution, follow up services and maintenance for 24x7 on-site technical support of Data Centre Infrastructure. Our solution includes the following:-

EMS (environmental monitoring systems)
IP-PDU
Electrical Switch Boards/i-PDU
Raised Flooring
Server Racks
UPS (uninterruptible power supply)

CCV and Card Access
Precision Cooling
Structured Cabling
Generator
Fire Suppression Systems

Services Offering

Network Security Assessment

From time to time, organization is put to test by security threats that could harm their business with or without them knowing. Keeping up with new threats and being aware of the vulnerabilities has always been challenging for all organization. Hence, we offers our professional help in identifying these gaps. We run vulnerability tests with appropriate tools to generate reports identifying areas that require security remediation.

Manage Services

Cost saving, lack of man power or expertise are few reasons organizations began to acquire manage services from vendors. Leveraging on vendors expertise and resources to fully operate or manage part or entire infrastructure helps customer to focus on more strategic area of the business. Our manage services offering includes:-

Setup and Manage/Operate a specific technology eg Exchange server, Citrix Servers.
To take over the ownership of an existing infrastructure and operate/manage for customer.

IT Inventory Assessment

More often than not, small to midsize organization may not have the luxury to invest on inventory management tools to keep track of its asset. Hence we offer to use our tool to generate reports comprising of:-

Hardware and software inventory specification and versions.
The association of these inventories with users.

IT Relocation

Relocation of IT equipment require professional assistance with well-planned checklist and experience engineer in handling the equipment. Packing of equipment, proper shutdown of sensitive equipment to name a few, is important to keep the equipment in its original state. Standby engineers are allocated to remediate any unexpected issues encountered during the operational day in the new location.

Support & Maintenance Services

In most industries, modern organization prefers to minimize its investment on internal support team and practices on leveraging vendors to support and maintain or manage its infrastructure. Especially in a multi-vendor environment, it is beyond the in house support team to cope with each technology. Our support team has vast experience to help ease customer's support issue. Our offering includes:-